Refund Policy
Leaguefit values customer satisfaction and is committed to providing quality products. If you are not completely satisfied with your purchase, please refer to our refund policy below.
1. Conditions for Return
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Return Period: Customers have a period of 7 calendar days from the date of receipt of the product to express their intention to return.
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Product Condition: The product must be returned in the same condition as received, unused, in its original packaging, and with all accessories and manuals included.
2. Return Procedure
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Prior Contact: Before returning, customers must contact our Customer Service via email at support@leaguefit.com, providing the order number and reason for the return.
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Shipping Instructions: After contact, we will provide detailed instructions for returning the product.
3. Shipping Costs
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Returns for Change of Mind: In these cases, the customer is responsible for the return shipping costs.
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Returns Due to Defect or Order Error: If the return is due to a product defect or shipping error, leaguefit will cover the return shipping costs.
4. Refund Processing
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Product Evaluation: Upon receiving the returned product, it will be evaluated to ensure it meets the return conditions mentioned.
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Refund Method: The refund will be processed using the same payment method used for the original purchase, unless otherwise agreed.
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Refund Timeframe: Refund processing will be completed within 14 days after confirming the eligibility of the return.
5. Exceptions
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Personalized Products: Items that are personalized or made to order are not eligible for return, except in cases of defect or order error.
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Promotional Products: Products purchased during promotions or sales may not be eligible for return or refund, as specified in the offer.
6. Legal Rights
This policy does not affect the legal rights of the consumer that may apply under current legislation.
For any questions or further clarification, please contact our Customer Service via email at support@leaguefit.com